Privacy Policy & Terms of Service

Privacy at By The Sea Jewelry

We live in the same world as you, and don't like it either when say...you subscribe to a magazine for "free" and all of a sudden your junk mail for "related offers" rolls in ten fold. It's also about the worst thing in the world when you sign up for a "contest" or other event, and supply a phone number...only to be added to every crazy call center's list to be pummeled and bothered for the rest of your days.

You can rest assured that By The Sea Jewelry will never, ever share your information on ANY LEVEL with anybody.

• Your address is used to verify your payment method, and used for shipment info.

• Your phone number is used to verify payment method, and only for us to contact you in case of a question on your order.

• Your email address is used to confirm your order status and provide tracking information.

• Your payment is handled securely via SSL Security Encryption and Authorize.net providing its merchant customers with the highest level of transaction processing security, safeguarding customer information and combating fraud.

• We do not stalk you on the phone because you placed an order, no sales calls or solicitations ever.

 

 

By joining our mailing list via the home page or during checkout, you agree to receive periodic yet meaningful email contacts from us and us alone. Our mailers aren't very frequent, they're not cluttered up impossible to read flyers with exclamation points all over the place. Our email subscribers enjoy real information in a concise effort to keep you informed of specials, new products and other generally good info we have to share.

We couldn't rest easy any other way.

If you still have questions, feel free to contact us concerning privacy or other issues.

By The Sea Jewelry

Terms Of Service

Orders can be Returned for Exchanged for 30 days.

*HOLIDAY EXCLUSION APPLIES Orders place from 11/1 until 12/25 may be returned until 1/25 the following year.

Returns for Exchange - Ready Made Orders are exchangeable for 30 days from the date of shipping. Return postage for an exchange is not included and will be charged to the original invoiced credit card number unless otherwise specified.

Returns for Refund - Credit Card Orders - Full Refund within 30 days of shipping date of jewelry - Refund of sales price (less shipping charges) to be applied to original credit card.

Custom Made Sea Glass Jewelry - (Or jewelry altered to order specifications) Is not returnable but is exchangeable for 30 days and will be repaired at no charge if needed for 30 days.

Gift Returns/Exchanges - I will be more than happy to create a custom piece if you have ordered a Ready To Wear piece of jewelry as gift and are unsatisfied with the color, size, metal or style used. All other policies apply. Price differences are handled on a one on one basis.

Repairs - Repairs due to faulty workmanship will be promptly repaired and returned at no expense for 30 days - A return shipping label will be created and emailed to you for printing. (glass breakage ,normal wear and tear, sizing - NOT INCLUDED)

All other repairs, resizing and alterations to jewelry are $20 an hour minimum plus shipping and insurance. Free Chains are not warranted. Upgrade chains are replaceable for 30 days!

ALL RETURNS OR EXCHANGES - Items must be postmarked within times indicated above for return or exchange or repair.

Items returned after 30 days will issued a store credit. Items must be returned undamaged with the original undamaged packaging and copy of sales receipt. Please - Do not tape jewelry boxes as it will damage them for re-use, damaged boxes will result in a $3-10 depending on the type of box as a replacement fee.

For full return and exchange policy, please visit our page at Returns & Shipping